Customer service is our top priority at Craft Supplies USA. We take great pride in providing our valued customers with unrivaled service, top quality products, and hassle-free returns. We make every effort to make sure your experience is so good that you're eager to do business with us again.
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We do our very best to offer the quality products available. We carefully evaluate every product for quality, performance and value before we make it available to you, our valued customer. If a product doesn't meet our standards, we won't offer it, period.
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Comments On Nov 13, 2015:Having an extra pen twist mechanism is a good thing to have on-hand...just in-case you happen to drop the one that came with the pen kit...and you are unable to find where it went under your workbench. (Of course...I am not speaking from personal experience...I wish...) But if such a thing were to happen to you, I can say from experience that it would have been nice to have previously had a backup on-hand. Since it isn't an expensive component, I would highly recommend you get one. I know that the price of this component was a lot less than the time I spent trying to find the one I dropped.
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