Customer service is our top priority at Craft Supplies USA. We take great pride in providing our valued customers with unrivaled service, top quality products, and hassle-free returns. We make every effort to make sure your experience is so good that you're eager to do business with us again.
Our guarantee is simple… if for any reason you're not completely satisfied with any product, you can return it for a prompt refund or replacement. No Risk, No Hassles, Guaranteed.
We do our very best to offer the quality products available. We carefully evaluate every product for quality, performance and value before we make it available to you, our valued customer. If a product doesn't meet our standards, we won't offer it, period.
Comments On Feb 16, 2018:Received it 4 days after ordering. As I was taking it out of the box I noticed the display was cracked & the casting near the tailstock was cracked. Called Craft Supplies USA up and they had another one to me in 4 days again and they arranged the pick up of the broken one. Side note: The box wasn't damaged. Came from Rikon that way I guess. 6 star Customer Service. Thank you C S USA!!
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