Craft Supplies USA is committed to protecting and respecting your online privacy. This page was created for you, our valued customer, to better understand what information is collected, why we collect it, and how we use and protect it.
While using our websites to browse, create an account, or place an order, we may collect the following personal information from you:
This information is necessary to process and fulfill your orders and notify you of order status. It also helps us discover and fight fraud.
Craft Supplies USA collects data to operate effectively and provide you with the best experience possible when using our website. This data is collected in many ways. You provide us with personal information when you register for an account on our websites, place an order, correspond with us by email, phone, or an online chat. Additionally, we automatically collect data based on how you use our websites, products you search for, how you got to our website, and other user behavior metrics utilizing analytics and cookies.
Additionally, Craft Supplies USA utilizes third-party cookies to improve your experience. For example, Google Analytics lets us know which pages on our website load slowly or are not optimized for mobile use. We use this information to make improvements to our user experience.
Craft Supplies USA does not sell or rent your personal information to third parties. However, we may disclose your personal information to our service providers and third-party processors for business purposes. For example, when you place an order with us, we provide the information necessary to deliver your package and process your payment with our shipping and credit card companies. We do not provide these 3rd parties any more information than what is necessary to perform their function. Types of service providers we use may include but are not limited to credit card processing, shipping carriers, live chat service, postal mail processing, and analytics services.
We may be required to disclose information in order to comply with the law. If subpoenaed or otherwise legally compelled, we will surrender any relevant personal information to the extent required by law.
Keeping your information secure is as important to us as it is to you. We want you to feel safe providing us with credit card numbers, phone numbers, and personal addresses. We maintain physical, electronic, and procedural safeguards necessary to reasonably ensure the protection of your personal information against loss, misuse, disclosure, and alteration.
Although we do our best to protect your personal information, we cannot guarantee the security of personal information transmitted to our website. Please do your part in protecting any other personal information against unauthorized use. Keep your password safe and confidential, and be sure to sign off when finished using a shared computer. Also scan your computer regularly for viruses, malware, and spyware.
We use your collected information for business purposes such as to fulfill your orders, track orders, service your requests, and to prevent fraud. We may also use your collected information for marketing purposes such as catalog mailing and marketing emails. You can opt-out of any of our direct marketing activities by clicking the unsubscribe link on each email we send or by contacting us. If you choose to opt-out, we may still send you non-promotional emails relating to your account, recent purchases, or to our ongoing business relations.